Sweating the details

A collection of product enhancements reducing friction, user effort and bringing consistent experiences across features.

Reimagining Automations — redesigned table layout

Automations

Reimagining Automations

Table redesign of the automations manage tab — denser, faster to scan.
AI Smart Assign — ranked suggestions for reassigning work

AI Hackathon

AI Smart Assign

AI-ranked suggestions for reassigning work — matching people by role, skills and availability so the best fit surfaces first.
Scheduler modal improvements

Smart Defaults

Scheduler modal improvements

Pre-populated fields and smarter defaults to reduce friction in the scheduling workflow